Returns Policy
Returns Policy – Please Read Before Ordering
This Returns Policy explains how refunds, replacements, and order issues are handled at Boondocks Decals. All of our products are custom-made to order. Because each item is created specifically for your bike, design, and preferences, our policy is strict but clear. We strongly recommend reading this page carefully before placing an order.
Important Overview
Before purchasing, please understand the following:
- All products are made to order
- Orders cannot be changed once production begins
- Returns and exchanges are not accepted for customer errors
- Issues must be reported within 48 hours of delivery
This Returns Policy is designed to protect both the customer and our production process.
No Returns or Exchanges
Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations once production has started. This includes (but is not limited to):
- Incorrect bike year, model, or trim selected
- Design, color, or layout choices
- Ordering mistakes made by the customer
- Change of mind after placing the order
Each item is built specifically for your order, which means it cannot be restocked or resold.
Damaged or Incorrect Orders
If your order arrives damaged during shipping or you receive the wrong item, you must contact us within 48 hours of delivery. moto@boondocksdecals.com When submitting a request, include:
- Your order number
- Clear photos of the issue
- Images of packaging (if damaged)
Once reviewed, we will determine the appropriate resolution, which may include a replacement or refund.
Refunds (If Approved)
Refunds are only issued in cases where a claim has been reviewed and approved. If a refund is granted:
- It will be processed to your original payment method
- Processing time may vary depending on your provider
We aim to resolve all valid issues as quickly as possible.
Important Notes
Please review the following carefully:
- We are not responsible for installation errors or improper application
- Damage caused after installation is not covered
- Incorrect details provided at checkout are the customer’s responsibility
- Slight color variations may occur due to screen differences and printing processes
These are standard conditions within the custom printing industry.
Material & Quality Expectations
We use high-quality materials designed for durability and performance. Industry standards from trusted manufacturers like 3M help ensure strong adhesion and long-lasting results. https://www.3m.com
Before You Order
To avoid issues, we strongly recommend:
- Double-checking your bike details
- Reviewing your design selections
- Contacting us if you have any doubts
Taking a few extra minutes before ordering can prevent delays or complications later.
Need Help?
If you have questions about this Returns Policy or your order, feel free to contact us before purchasing. moto@boondocksdecals.com We’re here to help you get everything right the first time.
Final Note
This Returns Policy ensures clarity and fairness for every order. Because all products are custom-made, accuracy at the time of ordering is essential. Please review all details carefully to ensure the best possible experience.